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Techie town boston Mobile & Virtual IT Support + Electronics Repair in Boston & Cambridge
Managed IT Services + Cybersecurity
Cyber-first Managed IT for Boston & Cambridge businesses
Techie Town Boston provides proactive managed IT services, help desk support, and cybersecurity controls for small businesses across Greater Boston—plus remote IT support nationwide. We focus on stability, security, and fast response without the corporate fluff.
Based in Cambridge, MA • Appointment-only (no walk-ins) • Serving Boston, Cambridge & Greater Boston • Remote support nationwide
What we manage
- Endpoints: laptops/desktops, security, patching, performance
- Identity: MFA, account security, access controls
- Email: Microsoft 365 / Google Workspace hardening
- Network: Wi-Fi reliability, firewall basics, segmentation
- Backups: setup + verification + recovery planning
Security reduces risk; it doesn’t eliminate it. We implement practical controls and clear response steps.
Managed IT Services built for reliability and security
If your business depends on email, Wi-Fi, files, cloud apps, and devices—managed IT keeps it stable, updated, and harder to attack. We handle the boring essentials so your team can work.
Proactive Monitoring & Maintenance
24/7 health checks, alerts, and routine maintenance to reduce downtime and surprise failures.
- Device health + performance monitoring
- Preventive maintenance routines
- Hardware lifecycle guidance
Help Desk & Remote IT Support
Fast support for users and systems—ideal for small business IT support without a full internal team.
- PC/Mac troubleshooting
- Software installs + configuration
- Microsoft 365 / Google Workspace support
Patch Management & Device Hardening
Updates and security baselines that reduce common attack paths like outdated software and weak settings.
- OS + key app patching strategy
- Endpoint protection guidance
- Safer default configurations
Backups & Recovery Planning
Backups that are planned, monitored, and verified—so recovery is a process, not a prayer.
- Backup setup and monitoring
- Recovery planning + runbooks
- Ransomware-aware strategy
Email & Identity Security
Protect accounts and inboxes—where most real-world business attacks start.
- MFA rollout + enforcement
- Anti-phishing controls + hygiene
- Access management best practices
On-Site IT Support (Greater Boston)
When you need hands on hardware, networks, offices, and multi-device environments—by appointment.
- Wi-Fi and network troubleshooting
- Workstations + printers + setups
- Office stability improvements
Professional IT support without the generic MSP vibe
Many IT shops are reactive. We’re built around prevention: updates, monitoring, sensible security controls, documentation, and clear communication. You get a modern tech-company approach—clean process, fast execution, and no scare tactics.
Cybersecurity-first mindset
We prioritize common-risk fixes: MFA, patching, email security, backups, and access control.
Built for small businesses
Right-sized managed IT services for teams that need reliability without enterprise complexity.
Clear scope + written approvals
We confirm scope and pricing in writing before work proceeds beyond the approved plan.
Best fit for
- Professional services + small offices
- Growing teams (5–50 users/devices)
- Businesses moving to Microsoft 365 or Google Workspace
- Companies that want fewer emergencies and better security posture
Also available
Electronics diagnostics/repair planning, tech classes, workshops, and training—kept separate from managed IT so your business service experience stays high-end and focused.
How onboarding works
Simple, fast, and documented—so you can see exactly what’s being managed.
Discovery + risk scan
We review devices, accounts, email, backups, and your current pain points.
Stabilize the basics
Patching, monitoring, MFA, backup verification, and core configuration cleanup.
Ongoing managed support
Help desk, maintenance, documentation, and security improvements over time.
Managed IT & Cybersecurity FAQ
Straight answers—no hype.
Do you provide managed IT services for small businesses in Boston and Cambridge?
Yes. We provide managed IT services across Boston, Cambridge, and Greater Boston—plus remote IT support nationwide.
Do you offer cybersecurity services?
Yes. Our managed IT approach is cyber-first: MFA, patch management, email security, access control, and backup/recovery planning.
Are appointments required?
Yes—Techie Town Boston is appointment-only (no walk-ins). This keeps scheduling predictable and support consistent.
Do you support Microsoft 365 and Google Workspace?
Yes. We support Microsoft 365 and Google Workspace environments, including email setup, account security, and configuration.
Ready for managed IT that feels modern?
Tell us your business size, devices, and the biggest pain point (downtime, security, onboarding, Wi-Fi, email, etc.). We’ll respond with next steps and a clear plan.
Service area: Boston • Cambridge • Greater Boston • Massachusetts (on-site by appointment) • Remote IT support nationwide
Quick details to include
- Business name + number of users/devices
- Email platform (Microsoft 365 / Google Workspace)
- Top 1–2 issues (security, downtime, Wi-Fi, onboarding)
- Preferred contact method + time windows
Scope and pricing are confirmed in writing before work proceeds beyond the approved plan.
Our Services
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Proactive monitoring, patching, help desk support, and device/network maintenance to keep your business stable and secure.
Starting at: $149/user/month
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MFA setup, security baselines, endpoint protection guidance, and practical controls to reduce common attack paths.
Starting at: $199
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Fast remote troubleshooting for PCs/Macs, software issues, email/account setup, and small business systems.
Starting at: $30
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Hands-on support for offices and home offices: Wi-Fi/network fixes, workstation setups, printers, and reliability improvements.
Starting at: $149
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Professional diagnostics for phones, computers, consoles, and other electronics, with a clear repair plan and written quote.
Starting at: $50
Electronics Repairs that are fast, documented, and done like a real tech shop
Techie Town Boston is based out of Cambridge, Massachusetts and operates by appointment only (no walk-ins). We provide electronics diagnostics and repair planning for individuals and small businesses—plus pickup & drop-off across Massachusetts (including same-day options when route and availability allow). Many common repairs can be same-day when parts are in stock and the job is straightforward.
Phone & Tablet Repairs (Apple / Samsung / Google / More)
Common, high-volume fixes—quoted by device model and parts availability.
- Screen replacement (cracked glass, display, touch issues)
- Battery replacement (rapid drain, shutdowns)
- Charging diagnostics (port issues, “not charging,” accessory errors)
- Speaker/mic/camera troubleshooting (as applicable)
Soldering & Board-Level Diagnostics
When a device needs bench testing—power faults, connector issues, intermittent failures.
- Precision soldering and connector/port evaluation
- Power-rail inspection (no power / boot loops)
- Component-level troubleshooting where feasible
- Repair planning when board-level repair isn’t cost-effective
Game Consoles & Accessories (PS / Xbox / Switch)
High-demand fixes—especially video output and overheating issues.
- HDMI/video output diagnostics (common request)
- Overheating, loud fans, shutdowns (cleaning + inspection)
- Power issues, no display, random crashes
- Controller drift/buttons (case-by-case)
Computers (Mac / PC) — Diagnostics & Performance
For home users and businesses: stability, speed, and safe configuration.
- Slow performance, startup failures, app crashes
- Overheating inspection, fan cleanup, thermal checks
- OS and software troubleshooting
- Upgrade planning (storage/RAM when supported)
Stereo, Audio & “Legacy Tech” Diagnostics
Receivers, speakers, turntables, and home audio systems—evaluation first.
- Power issues, intermittent audio, connection problems
- Input/output troubleshooting (RCA, optical, HDMI ARC)
- Cleaning, inspection, repair planning
- Realistic “worth fixing?” guidance
Data Recovery & Data Extraction (Best-Effort)
When files matter: careful triage + a safe plan (authorization required).
- Drive/SSD evaluation and recovery attempts
- Transfers to new drives + backup setup
- Corruption troubleshooting and file retrieval
- Account/access support with proof of ownership
Common brands we service
Apple (iPhone, iPad, MacBook), Samsung Galaxy, Google Pixel, Microsoft Surface, Dell, HP, Lenovo, Sony PlayStation, Microsoft Xbox, Nintendo Switch, plus many common consumer electronics and peripherals. Service depends on device condition, model, and parts availability.
Pickup & drop-off across Massachusetts
We offer pickup/drop-off for eligible devices across Massachusetts. Same-day pickup/drop-off may be available depending on route density and scheduling. We’ll confirm timing and pricing before the logistics window is reserved.
Typical repair process (what to expect)
Fast lane: Text URGENT TECHIE to (401) 516-6785 for priority triage. Include device model, issue, and your city.
Reviews
Techie Town Boston — Contact
Email: support@techietownboston.town
Call/Text: (401) 516-6785
Location: Cambridge, Massachusetts (Mobile & Virtual • Appointment-Only)
Service Area: Boston • Cambridge • Greater Boston + Remote Support Nationwide
Hours of Operation (ET)
Mon–Fri: 8:00 AM – 8:00 PM
Sat–Sun: 10:00 AM – 5:00 PM
Priority Support
Text “URGENT TECHIE” to (401) 516-6785 for fast triage.
Tell Us What You Need — We’ll Handle the Tech
Reach Techie Town Boston for IT support, cybersecurity and managed services, electronics repairs, and classes/workshops in Boston, Cambridge, and Greater Boston—with remote support nationwide. Submit the form with your contact info, service type, and a quick description, and we’ll follow up with availability and next steps.